Substitute any number for the "10", press the enter key on your computer, and it will take you directly to that page. EXAMPLE: you are on page 10, you want to go to page 45. Replace the 10 with the number 45 and hit the enter key, off you go to page 45!
The number at the end of the description on all vintage glass beads is the page it is on. Also true for Swarovski Vintage Products. However bear in mind that if an item is sold out and subsequently removed from the site then you will not be able to locate it anymore.
What happened was that you failed to follow the instructions in the letter. Whenever we offer block discounts, which are discounts on an entire category on our website, we issue a coupon in the letter and it is up to you to enter that coupon on the checkout page. Several times in the letter you will be cautioned to do just that, and also cautioned that if you fail to do it you will neither get the discount nor can it be rectified later*. We only offer block discounts to people who are on our mailing list, not to the general public at large. By entering that coupon we know you got the letter and the system knows to make the discount automatically. With a mailing list in the tens of thousands there is no way we can check the list to see if you are on it; we do not ask a lot of you to just enter a coupon in the spot marked "coupon" and click the update button. *We cannot fix it for you if you did it wrong or did not do it because there would be bank fees involved that we would have to pay out, we would also have to update over thirty different bookkeeping files for each item you ordered, and we would have to do that by hand.....just too much to ask us to do for something that was not even our fault! So if you didn't do it right or failed to do it at all then that is why you did not get the discount. A computer system is only as good as the information put into it..if you fail to put in the information properly then it does not work as planned.
Dealing with a limited supply product has it's own pitfalls and problems. In our business, there is no such thing as a backorder!. You can read our full policy here: Terms of Sale and Refunds. Your order will be shipped complete or in the case that we have sold out of an item and we cannot fill the order a store credit will be issued automatically.
Click Here For Instructions to Use a Store Credit (or a Gift Certificate).
Click Here For Instructions to Use a Coupon
Coupons are issued only to members of our mailing list .
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